For bike shops on Lightspeed Retail (R-Series)

The service-counter toolkit for Lightspeed.

A Chrome extension and a web app that make workorders faster: Bike Archive data, workorder presets and tidy-ups, free. Add phone tools, status pages, a booking page or the AI assistant when you want them. Sign up and go: no approval, no sales call.

How it works

  1. Sign up with your work email and name your shop.
  2. Connect Lightspeed through Lightspeed's own sign-in.
  3. Install the extension in Chrome. The free tools show up on your workorders straight away.

Pricing

Free

$0 forever

  • Bike Archive data: proper bike names, torque specs, derailleur hangers and frame standards
  • Workorder presets: labor and parts in one click
  • Workorder tidy-ups: lines that save as you type, bigger notes

Phone tools, +$5/month:

  • Photos from your phone, straight onto the workorder
  • Scan part barcodes and serial numbers with your phone's camera

Status pages

$7/month

Everything in Free, with the phone tools, plus:

  • A private status page for every workorder: status, ready date, photos, and the estimate if you choose
  • Copy the link, or print a status tag with its QR code for the customer

Custom branding, +$5/month:

  • Your logo and colours on your status pages
  • Your own subdomain, like status.yourshop.com

AI integration

$35/month

Everything in Booking page, plus:

  • AI Quick Book: jot down everything the customer says, and it's drafted into a Lightspeed workorder
  • Knows the customer's bikes and past workorders
  • Finds the labor and parts from your menu, presets and inventory
  • Learns how your shop runs and writes workorders
  • A Lightspeed assistant: ask it to find things, open pages and fill in forms for you

Monthly, billed by Stripe; cancel any time. Status pages with custom branding come to $12 a month. The Booking page includes everything before it, with no add-ons to buy, and AI integration includes everything.